Frequently Asked Questions

Yes, KRD holds a valid gambling licence issued by the Curaçao Gaming Authority. The licence covers all sports-betting products, and KRD is required to comply with local laws in the jurisdictions it serves. You can verify the current licence status on the regulator's public register.

KRD accepts Visa and Mastercard credit/debit cards, e-wallets such as Skrill and Neteller, and direct bank transfers. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum amount. Withdrawals to cards take 3-5 business days; e-wallet and crypto payouts are processed within 24-48 hours.

A handicap assigns a virtual deficit or surplus to a team before the match starts, adjusting the final odds. For example, a -1.5 handicap on a favorite means they must win by two goals for a handicap bet to pay out. The handicap is applied only to the selected market and does not affect the actual match result.

KRD uses a two-step KYC (Know Your Customer) process: you upload a government-issued ID and a proof of address, and the system may request a selfie with the document. This verification is required by gambling regulators to prevent underage play, money laundering, and fraud. Once approved, your account is fully unlocked for deposits, withdrawals, and promotions.

If a match is postponed and not resumed within the scheduled match day (usually 24-48 hours), KRD will void the bet and refund the stake to your account. When a match is abandoned after the bet has been settled (e.g., after a goal), the bet stands and is graded based on the official result. You can always check the 'Bet Status' tab for updates.

KRD's terms of service prohibit using VPNs or other anonymization tools to bypass geographic restrictions. If you're caught, the account may be suspended and any funds frozen. If you're in a restricted region, you should not attempt to register; instead, contact support for guidance on available alternatives.